Privacy policy
Last updated: November 26, 2024
This Privacy Policy describes how dutchprepper.com (the 'Site', 'we', 'us', or 'our') collects, uses, and shares your personal information when you visit, use, or make a purchase on dutchprepper.com (the 'Site') or otherwise communicate with us about the Site (collectively referred to as the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another individual from whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the 'Last Updated' date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.
In addition to the specific use outlined below, we may use the information we collect about you to communicate with you, deliver or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on your interactions with our Site and your use of our Services. When we use the term 'personal information,' we mean data that identifies you, relates to you, or describes you or that could be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you provide directly to us via our Services may include the following:
- Contact Information including your name, address, phone number, and email address.
- Order Information including your name, billing address, delivery address, payment confirmation, email address, and phone number.
- Account Information including your username, password, security questions, and other information used for account security.
- Customer Support Information including any information you wish to include in communications with us, such as when you send a message via the Services.
For some features of the Services, you may be required to provide certain information about yourself. You can choose not to provide this information, but in that case, you may not be able to use or access these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ('Usage Data'). We may use cookies, pixels, and similar technologies ("Cookies"). Usage data may include information about how you visit and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment details (e.g., bank account, credit card, or debit card information, billing address) to process your payment, fulfill your orders, and deliver the products or services you request so that we can fulfill the agreement we have with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties with whom we work may automatically collect certain information using online tracking technologies, such as pixels, web beacons, SDKs, third-party libraries, and cookies.
All information we obtain from third parties is handled in accordance with this Privacy Policy. Also see the section below, Websites and Third-Party Links.
How We Use Your Personal Information
- Delivery of Products and Services. We use your personal information to provide you with the Services in accordance with the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other features and functions related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may want to use. In this case, Shopify processes your data as set forth in their Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you ads for products or services. This may include using your personal information to better tailor the Services and ads on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been hacked, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6 (1) (f) GDPR.
- Communication and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services, and maintain our business relationship with you pursuant to Art. 6 (1) (f) GDPR.
Cookies
Like many other websites, we use cookies on our Site. Specific information about the cookies we use related to supporting our store with Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to gain more insight into user interaction with the Services (in our legitimate interest in managing, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can configure your browser settings to delete or refuse cookies. Please note that deleting or blocking cookies may negatively impact your user experience and cause certain Services, including certain features and general functionality, to not work correctly or be unavailable. Additionally, blocking Cookies may not fully prevent the way we share information with third parties, such as our advertising partners.
How We Share Your Personal Information
In certain circumstances, we may share your personal information with third parties for contractual performance, legitimate purposes, and other reasons under this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services and show ads to you. Our business and marketing partners will use your information in accordance with their own privacy statements.
- When you instruct us, request us, or otherwise consent to share certain data with third parties, such as to deliver products to you or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal and sensitive personal data about users for the purposes outlined above in 'How We Collect and Use Your Personal Information' and 'How We Share Personal Information':
| Category | Categories of Recipients |
|---|---|
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We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal data as follows to carry out advertising and marketing activities.
Websites and Third-Party Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or are not operated by us, it is important to read their privacy and security policies and other terms. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on these sites. Information you provide on public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation regarding its use by us or by a third party. The inclusion of such links on our Site does not imply approval of the content on those platforms or their owners or operators, except as stated in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that it be deleted.
As of the effective date of this Privacy Policy, it is not actually known to us that we 'sell' or 'share' personal data of individuals under the age of 16 (as these terms are defined under applicable law).
Security and Retention of Your Data
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee 'perfect security.' Additionally, information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information to us.
The length of time we retain your personal data depends on various factors, such as whether we need the data to maintain your account, deliver the Services, comply with legal obligations, resolve disputes, or comply with other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights under applicable data protection laws:
- Right to access the personal information we hold about you
- Right to correct your personal information if it is inaccurate or incomplete
- Right to request deletion of your personal information, subject to certain exceptions
- Right to restrict or object to the processing of your personal information
- Right to withdraw your consent at any time (where we rely on consent for the processing of your personal information)
- Right to receive a copy of your personal information in a structured, commonly used, and machine-readable format
- Right to lodge a complaint with a supervisory authority
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
email: [Insert email]
postal address: [Insert address]